Privacy Policy
Effective 2026. This privacy policy describes how Servora Link collects, uses, and shares information about you when you use our marketplace for private chefs, indoor chefs, and wellness professionals.
Information we collect
Account details (name, email, phone, role), profile and storefront content, booking and service history, in-app messages, device and usage data, location you provide for bookings, and payment metadata from our processors (we never store raw card numbers). Vendors may also submit identity/KYC documents for verification.
How we use it
To create and secure your account, match customers with vendors, run bookings and escrow payments, verify eligible accounts, provide support and dispute handling, send service notifications, improve reliability and safety, and meet legal or regulatory obligations.
How we share it
We share booking and contact details with the other party to a booking, and with payment gateways, hosting, messaging, and KYC providers that process data on our behalf. We do not sell your personal information. We may disclose data when required by law or to protect users and the platform.
Retention & security
We keep information only as long as needed for the purposes above, including bookkeeping, dispute windows, and legal requirements. Access is restricted and transmitted over encrypted connections where appropriate.
Your rights
Depending on your location, you may request access, correction, export, or deletion of your personal data, and you may object to or restrict certain processing. Contact privacy@servoralink.com — we will respond within a reasonable time. For cookie preferences, see our Cookie Policy.
Contact
Questions about this policy: privacy@servoralink.com. Servora Link may update this page from time to time; the version published here is the one that applies.